- Please ensure someone is in to sign for your order as we use tracking on all as standard.
- We use Royal Mail Tracked on the majority of our orders.
- UK standard £4 (2-5 working days).
- UK special delivery £7.95 (1-2 working days). Order must be placed by 12pm.
- Europe £15.95.
- International £19.95.
- Orders are dispatched within 24 hours if placed by 6pm. If placed after this time they are dispatched within 48 hours.
- If you are in the UK and haven't received your order 3 days after you receive your dispatch email, please contact us at firstname.lastname@example.org and we will provide you with your tracking number. For deliveries elsewhere, please allow 14 working days before contacting us.
- We will not be held responsible for any costs incurred by International customs. If your order is held up please contact them directly.
- We are sure you'll be happy with your order, but if you are not you have 28 days to receive a full refund.
- Please email us at email@example.com letting us know why you'd like to return your item and then send it back to the returns address
- The item must be unused, unworn with no sign of usage (such a washing) with all the tags still attached for you to be eligible a full refund.
- Your returned item will be inspected within 24 hours and you will be refunded within 5 working days.
- Currently we are unable to offer exchanges, so please follow the steps above and then place a new order.